Contact Us
We're here to help. If you have any questions about your order, our products, delivery, or anything else, please get in touch. Our customer support team aims to respond within 24โ48 business hours.
Email: hello@posterwall.co.uk
Order Enquiries
If you're contacting us about an existing order, please include your order number to help us assist you more quickly.
Damaged or Incorrect Items
If your order arrives damaged, faulty, or you receive the wrong item, please contact us within 30 days of delivery and include:
- Your order number
- A brief description of the issue
- Clear photos of the item and its packaging
Once we've reviewed your enquiry, we'll arrange an appropriate resolution in accordance with our Returns Policy.
General Enquiries
Whether you need product advice, have a design question, or simply want to get in touch, please use the contact form below or email us. We'll be happy to help.